According to new carried out on behalf of , smartphones may will cease to exist within five years. ConsumerLab asked more than 100,000 customers in 40 different countries, on their views of their future technological desires.
Approximately half of those surveyed said they thought mobile technology would be a thing of the past by 2021, with artificial intelligence superseding many of its functions.
Rebecka Cedering Ångström of ConsumerLab said: “A smartphone in the hand, it’s really not that practical. For example, not when one is driving a car or cooking. And there are many situations where display screens are not so good. Therefore, one in two think that smartphones will belong to the past within five years.”
She believes that the future artificial technology will enhance users leisure time.
“Just imagine watching football and being able to choose from where you want to see the game from different places in the stands, or perhaps even from the pitch. Shopping is also an area where you could [virtually] try on shoes and see how they fit on your own feet.”
Head of Research at Ericsson ConsumerLab, Michael Björn said: “Some of these trends may seem futuristic. But consumer interest in new interaction paradigms such as AI and virtual reality (VR), as well as in embedding the internet in the walls of homes or even in our bodies, is quite strong.”
“This means we could soon see new consumer product categories appearing – and whole industries transforming – to accommodate this development.”
Ericsson’s 10 Hot Consumer Trends for 2016
1. The Lifestyle Network Effect.
Four out of five people now experience an effect where the benefits gained from online services increases as more people use them. Globally, one in three consumers already participates in various forms of the sharing economy.
2. Streaming Natives.
Teenagers watch more YouTube video content daily than other age groups. Forty-six percent of 16-19 year-olds spend an hour or more on YouTube every day.
3. AI Ends The Screen Age.
Artificial intelligence will enable interaction with objects without the need for a smartphone screen. One in two smartphone users think smartphones will be a thing of the past within the next five years.
4. Virtual Gets Real.
Consumers want virtual technology for everyday activities such as watching sports and making video calls. Forty-four percent even want to print their own food.
5. Sensing Homes.
Fifty-five percent of smartphone owners believe bricks used to build homes could include sensors that monitor mold, leakage and electricity issues within the next five years. As a result, the concept of smart homes may need to be rethought from the ground up.
6. Smart Commuters.
Commuters want to use their time meaningfully and not feel like passive objects in transit. Eighty-six percent would use personalized commuting services if they were available.
7. Emergency Chat.
Social networks may become the preferred way to contact emergency services. Six out of 10 consumers are also interested in a disaster information app.
Internal sensors that measure well-being in our bodies may become the new wearables. Eight out of 10 consumers would like to use technology to enhance sensory perceptions and cognitive abilities such as vision, memory and hearing.
9. Everything Gets Hacked.
Most smartphone users believe hacking and viruses will continue to be an issue. As a positive side-effect, one in five say they have greater trust in an organization that was hacked but then solved the problem.
10. Netizen Journalists.
Consumers share more information than ever and believe it increases their influence on society. More than a third believe blowing the whistle on a corrupt company online has greater impact than going to the police.